Cancellation & rescheduling

Request a cancellation or reschedule

Your event remains scheduled until Sun & Moon Catering confirms your cancellation or rescheduling request.

Request type

Cancellation & rescheduling — most asked about

  • The 50% deposit is non-refundable and credited toward the agreed invoice.
  • At least 72 hours before, including exactly 72 hours: forfeit only the deposit.
  • Less than 72 hours: only the remaining unpaid balance becomes due; saved-card collection needs separate authorization.
  • Deadline is counted from your event start time, Eastern Time.

Your event remains scheduled until Sun & Moon Catering confirms your cancellation or rescheduling request.

Submitting this request does not automatically cancel your booking.